FAQ

You know we've talked to a bunch of people lately and it seems that the same questions are being asked over and over - that's pretty much the FAQ, we would say. If your question remains unanswered, please do not hesitate to contact us directly.


 

What can I do if the address can't be found?

In this case you can move the red marker in order to precise the address. The marker can be moved with your curser. If your problem can't be solved, please contact us directly


 

What exactly is a "gLOC"?

A gLOC looks like just a simple link, but it is much more. A gLOC is a collection of detailed local navigation instructions that help you navigate the last hundred meters to a geographical address. The dataset of a good gLOC also includes parking information, public transportation, nearest stops or stations, nice photos of the way, or some attachment. You no longer need to type addresses in email, SMS or your navigation device. Just share a gLOC.


 

How can I use gLOC?

gLOC as a service allows you to store contact and navigation data and use these data with any device that can access gLOC's service. For the moment, you can use gLOC with your favorite web browser, through the gLOC Outlook® add-in, Thunderbird extension and gLOC Android app. The iOS app is coming soon.


 

Why should I use gLOC with my email client?

Have you ever tried to send somebody directions for a meeting, a party, a conference or a similar event? With gLOC's mail client plugin, this description is just a click away. Access all your gLOCs from your mail client and the detailed last-mile directions as a gLOC link. Just download the plugin for your favorite email client (Outlook or Thunderbird) and connect to your gLOC account.


 

Installing and using gLOC with Thunderbird

Do you use Thunderbird as your favorite email client? You want to send directions and navigation instructions to your office, meeting rooms, other venues … easily by email? Just install and use our Thunderbird email client extension.

Installation

1) Click the link to download the extension.
2) Store it on your computer.
3) Open Thunderbird.
4) Go to the folder, where you stored the extension file.
5) Drag the extension File (extension .xpi) and drop it in your Thunderbird window.
6) The extension will install automatically, and then you have to restart Thunderbird.
7) Now you need to go to “Tools” -> “Add-ons”. You must now fill in the credentials of your gLOC account in the preferences of gLOC Extension.
7) You can now see “My gLOCs” icon in the extras menu of your Thunderbird.

Usage

1) Open a new email and write an email.
2) Go to the menu „Insert“ -> gLOC.
3) Select a gLOC you want to send out.
4) Decide if you want to send gLOC as a link or a snippet.
5) Finalize your email and send it out.


 

Installing and using gLOC with Outlook®

Do you use Microsoft Outlook® as your favorite email client? You want to send directions and navigation instructions to your office, meeting rooms, other venues … easily by email? Install and use our Outlook® email client add-in.

Installation

1) Click the link to download the add-in.
2) Store it on your computer.
3) Open Outlook.
4) Go to the folder where you stored it.
5) Unzip the file and start the .exe
6) The add-in will install automatically.
7) You will find a new tab "gLOC" within Outlook® on next launch.

Usage

1) Open a new email and write an email
2) Go to the tab "gLOC"
3) Select a gLOC you want to send out.
4) Decide if you want to send gLOC as a link or a snippet.
5) Finalize your email and send it out.


 

Installing and using gLOC Android App

Take gLOC(s) that you have received or created with you to your trip. You will discover the power of detailed and quality last-mile navigation and neighborhood data.

Installation

1) Download the app from Google Play Store or directly from gLOC web.
2) Install the app.
3) Type in credentials of your gLOC account during first launch of the app.
4) As soon as your new gLOC app is synchronized with gLOC cloud, you will see your gLOCs.

Usage

You can view gLOCs with all the details: photos, text description and attachments. You can share gLOCs later on. Once you click on a navigation icon of a gLOC, the app will call standard Google navigation. You can get navigated to your destination roughly and then use of the details provided by gLOC to find the precise location.


 

Why have we developed gLOC?

In the past, we have always faced the problem of explaining to friends or customers how to get to our home or office. Ok, there are street addresses. But how exact is a street address if your door is in the backyard or somewhere on a business or university campus? How often have we typed addresses into Google Maps, Open Street Map, or our navigation system? Why not share all these data, the street address as well as a detailed description, through a link? And even easier: access this link directly from you navigation system? Also, try gLOC with your home or office address. Share your favorite places.